Last Updated: April 26, 2025
At Banolocal.com, we strive to ensure you are satisfied with your purchase of our digital kids’ worksheets. Please review our Refund and Return Policy below.
All Sales Are Final: Due to the nature of our digital products, which are instantly downloadable upon purchase, we do not offer returns or exchanges. Once a worksheet is downloaded, it cannot be returned.
Non-Refundable: As our products are digital and accessible immediately after payment, we do not provide refunds unless explicitly stated below.
We may offer a refund in the following limited circumstances:
Non-Delivery: If you do not receive access to your purchased worksheet due to a technical issue on our end, please contact us within 7 days of purchase. We will either provide access or issue a full refund.
Duplicate Purchases: If you accidentally purchase the same worksheet twice, contact us within 7 days, and we will refund the duplicate order.
Incorrect Product: If you receive a different worksheet than what you purchased, contact us within 7 days, and we will provide the correct product or issue a refund.
To request a refund under the above exceptions:
Email us at support@banolocal.com with your order number, purchase date, and a brief explanation of the issue.
We will review your request and respond within 3-5 business days.
Approved refunds will be processed to the original payment method within 7-10 business days.
We encourage you to review worksheet descriptions, previews, and sample pages (if available) on our website to ensure the product meets your needs before purchasing.
If you have questions about a worksheet, contact us at support@banolocal.com before placing your order.
If you experience issues downloading or accessing your worksheet, please check your device compatibility (our worksheets are in PDF format) and ensure you are logged into the correct account.
Contact us at support@banolocal.com for assistance with technical issues. We will work to resolve the problem promptly.
